The Teamwork Desk Beginners Series is designed to rapidly teach you the skills to become a Teamwork Desk specialist. This series is formulated to give you the know-how you need to set up your Teamwork Desk account and agents, as well as plan the flow of information through your account to achieve the best customer service results. When working with Ticket Management software you need to be on your toes to achieve customer service success, and that is what this series is all about.
The series is comprised of three quick steps, each building upon the skills learned in the last as you are guided to customer service success within the Teamwork Desk environment.
BEGINNERS SERIES LEARNING PATH
After completing the Beginners Series you will be able to:
The Teamwork Desk Beginners Series, sets you up for success by enabling you to work with confidence within in your Teamwork Desk environment. As a forerunner to our Advanced series, it is the ideal launching pad to becoming a Teamwork Desk Master!