1. Select Learning Level

2. Select Course

Step 01: Getting Started

(1 review)
107
1
Free

Starting a in a new tool can be a daunting experience. The lessons in this step will quickly put your mind at ease as...

Free
Free
107 Enrolled
5 Stars (1 review)

Step 02: Essential Features

(0 review)
91
0
Free

This step is designed to quickly move you from having your company set up, to having your first projects set up inside of your...

Free
Free
91 Enrolled
Stars (0 review)

Step 03: Additional Features

(0 review)
85
0
Free

This step will teach you further features to enhance your ability to get a high level view of progress, and successfully manage projects inside...

Free
Free
85 Enrolled
Stars (0 review)

Step 04: Oversight & Reporting

(0 review)
91
0
Free

The final step in the Teamwork Projects Beginner Series is designed to provide you with the knowledge and ability to discern where bottlenecks in...

Free
Free
91 Enrolled
Stars (0 review)

Step 01: Set The Rules

(0 review)
73
0
Free

The first step in the Teamwork Projects Advanced Series is designed to give you more control over what projects and permissions your users have...

Free
Free
73 Enrolled
Stars (0 review)

Step 02: Be Master Of All You Survey

(0 review)
90
0
Free

This step is tailor-made quickly move you from being proficient in managing projects to being a project master. You will find out how to...

Free
Free
90 Enrolled
Stars (0 review)

Step 03: Become An Efficiency Ninja

(0 review)
88
0
Free

Free
Free
88 Enrolled
Stars (0 review)

Step 01: Brand New Start

(0 review)
90
0
Free

Knowing the best practice for setting your team up in a new tool can be frustrating and daunting. The lessons in this step take...

Free
Free
90 Enrolled
Stars (0 review)

Step 02: Start Your Projects

(0 review)
73
0
Free

This step is formulated to quickly guide you from having your company set up, to having your first projects running inside of your Projects...

Free
Free
73 Enrolled
Stars (0 review)

Step 03: Running Your Project

(0 review)
79
0
Free

This step will guide you as you begin to manage your active projects and your team inside of Teamwork Projects You will be guided...

Free
Free
79 Enrolled
Stars (0 review)

Step 04: Closing Your Project

(0 review)
67
0
Free

The final step in the Teamwork Projects In Practice Series is designed to provide you with the ability to ensure that there are no loose...

Free
Free
67 Enrolled
Stars (0 review)

2. Select Course

Step 01: First Steps

(0 review)
70
0
Free

The initial step in the Teamwork Desk Beginner Series will rapidly give you an understanding of how to start setting up your Desk environment,...

Free
Free
70 Enrolled
Stars (0 review)

Step 02: Define Your Environment

(0 review)
90
0
Free

This step is designed to teach you the various ways in which information can be channeled within your Desk environment. It forms the foundation...

Free
Free
90 Enrolled
Stars (0 review)

Step 03: Working Within Desk

(0 review)
78
0
Free

Set as the the final step in the Teamwork Desk Beginners Series, these lessons build upon the foundations laid in the previous two steps,...

Free
Free
78 Enrolled
Stars (0 review)

Step 01: Managing Your Team

(0 review)
85
0
Free

As the primary step in the Teamwork Desk Advanced Series, these lessons are designed to provide you with the knowledge necessary to manage your...

Free
Free
85 Enrolled
Stars (0 review)

Step 02: Advanced Functions

(0 review)
91
0
Free

This step is designed to move you from being competent in Desk, to being a Desk Master by learning how to create tasks directly...

Free
Free
91 Enrolled
Stars (0 review)

Step 03: Getting Your Team Onboard

(0 review)
73
0
Free

The final step in the Teamwork Desk Advanced Series is designed to teach you the change management skills necessary to bring your agents into...

Free
Free
73 Enrolled
Stars (0 review)

Step 02: Start Engaging

(0 review)
68
0
Free

This step is formulated to quickly guide you from having your team set up, to successfully working on your first customer tickets inside of...

Free
Free
68 Enrolled
Stars (0 review)

Step 01: Brand New Start

(0 review)
77
0
Free

Knowing the best practice for setting your team up in a new tool can be daunting, particularly because you can’t put client support on...

Free
Free
77 Enrolled
Stars (0 review)

Step 04: Monitor Performance

(0 review)
79
0
Free

The closing step in the Teamwork Desk Practice Series is designed to provide you with the ability to monitor the performance of your team...

Free
Free
79 Enrolled
Stars (0 review)

Step 03: Tickets & Projects

(0 review)
76
0
Free

The closing step in the Teamwork Desk Practice Series is designed to provide you with the ability to monitor the performance of your team...

Free
Free
76 Enrolled
Stars (0 review)

2. Select Course

Step 01: First Step

(0 review)
65
0
Free

This initial step in Teamwork Chat Advanced Series will quickly teach you the skills to be able to navigate the Chat platform and create...

Free
Free
65 Enrolled
Stars (0 review)

Step 02: Essential Features

(0 review)
62
0
Free

This step is designed to reduce noise in your Chat environment and help you make the most of your messaging features. You will learn...

Free
Free
62 Enrolled
Stars (0 review)

Step 03: Manage People & Projects

(0 review)
62
0
Free

The final step in the Teamwork Chat Beginner Series will rapidly give you the skills and knowledge to manage your team inside of Chat...

Free
Free
62 Enrolled
Stars (0 review)

Step 01: Setting Foundations

(0 review)
69
0
Free

Knowing the best practice for setting your team up for successful communication without a lot of redundant “noise” can be intimidating. The lessons in...

Free
Free
69 Enrolled
Stars (0 review)

Step 02: Up And Running

(0 review)
66
0
Free

This step is formulated to quickly guide you from having your foundations set up, to effectively engaging with your team inside of Teamwork Chat....

Free
Free
66 Enrolled
Stars (0 review)

Step 03: Closing Out Conversations

(0 review)
64
0
Free

The concluding step in the Teamwork Chat Practice Series is designed to provide you with the ability to ensure that your Chat environment stays...

Free
Free
64 Enrolled
Stars (0 review)

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